Innovation and Technology Support Office - Principles


 

Develop Talents
We strive to provide the training, the tools and environment necessary to bring both personal and professional development to each of our staff.

 

Delight Customers
Our customers deserve the same level of quality, efficiency, value and professionalism that we would want for ourselves. We believe ITSO exists to serve a meaningful need for the customer.

 

Sustainable Business
We strive to steward the financial resources of our investors wisely.

 

Our Promises to the Customers

 

Each customer is our most important customer

We understand the needs of each customer and tailor our service to meet their individual needs. We strive to make IP accessible and user friendly to enable the customer to innovate, own and commercialize IP and in this way contribute to the welfare and economic of our community.

 

We stand behind our work

We are experts at what we do. We have the tools and the training to deliver on the promises we make. We start each job with the desire to do it right the first time. If we fall short, we work equally hard to make it right. We always look for ways to improve our performance.

 

Our Promises to the Employees

 

We provide rewarding work environment

We provide training and equipment to equip our staff technicians with knowledge, tools and technologies to maximize competence and productivity.

 

We instill and promote leadership, principles, and personal growth

We strive to provide our employees with a career. We are emotionally intelligent leaders who view our employees as members of a team. We provide opportunities for advancement and reward excellence.

 

We help people grow

We use a training style of leadership to help our employees develop so as not only meet the customers need but to achieve personal intellectual and economic growth.

 

Our Promises to the Investor

 

We are responsible stewards

We appreciate the opportunity to use the resources provided to do our work, and with these resources, our labor shall bear greater results.

 

We will increase investor value

Investing in us will yield plenty. We will strive to sustain the business and develop the market for our services.