Placement - January 2010
The Placement Office, under the Guidance Center, is posting the following job vacancies from its partners.
For more details, please contact 524-2011 loc. 232 or telefax 522-0016 or email placement@adamson.edu.ph
January 19, 2010
ePLDT Ventus, Inc.
Fort Bonifacio
Technical Support Representative/Customer Service Representative (Verio) - 15 Full-time Employees
Qualifications:
- Applicants must be at least 18 years old
- Minimum of two years in college/graduate of computer-related course or IT background
- Background in Web Hosting, FTP, Telnet, Unix, Apache, DNS, POP, SMTP other email clients
- Strong English communication skills
- Computer literate and proficient in typing
- Willing to work during night shifts and extended hours
Customer Service Representative (Ingram Micro) – 2 Full-time Employees
Qualifications:
- Has completed at least 2 years of college
- Strong English verbal communication skills
- Customer Service/Technical Service and Sales experience preferred but not required
- Computer-literate, with an excellent grasp of technology and web browsing skills
- Willing to work during night shifts and extended hours
- Focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
Customer Service Representative (Ingram Micro-Sales) – 1 Full-time Employees
Qualifications:
- Has completed at least 2 years of college
- Strong English verbal communication skills
- Customer Service/Technical Service and Sales experience preferred but not required
- Computer-literate, with an excellent grasp of technology and web browsing skills
- Willing to work during night shifts and extended hours
- Focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
Customer Service Representative (IBM) - 8 Full-time Employees
Qualifications:
- Relevant tertiary qualifications or equivalent (i.e. relevant diploma plus experience)
- Good command of the English language (oral and written)
- Good with computer applications – ability to multitask (talk and type)
- Good analytical skills
- Willing to work on extended hours
- High tolerance with stress
Sampaloc
Customer Service Representative – 120 Full-time Employees
Qualifications:
- Graduate of any 2 year course with one year work experience
- Average English communication skills
- Preferably with strong analytical, sales, ticketing and reservation experience
- At least 6 months Airline, Hotel, Travel Agency, Shipping or Tourism background
- Date Required: Jan. 6, 2010 to Feb. 8, 2010
Customer Service Representative (1800-Flowers.com) – 650 Full-time Employees
Qualifications:
- Undergraduate-First year (of any course )
- Able to express self
- Preferably can do sales and/or conversant
- Good communication skills
- Willing to work on graveyard shift, shifting sched, weekends and holidays
- Willing to work in Sampaloc
Jupiter
Customer Service Representative – 25 Full-time Employees
Qualifications:
- Has completed at least 2 years of college
- Strong English verbal communication skills, including active listening
- Computer literate and proficient in typing
- Willing to work at during night shifts and extended hours
- Customer focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
- Pleasant disposition
- Excellent judgment skills
Libertad
Technical Support Representative – 25 Full-time Employees
Qualifications:
- Has completed at least 2 years of college
- Strong English verbal communication skills, including active listening
- Computer literate and proficient in typing
- Willing to work at during night shifts and extended hours
- Customer focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
- Pleasant disposition
- Excellent judgment skills
Inbound Sales Representative: Outbound – 20 Full-time Employees
Qualifications:
- Has completed at least 2 years of college
- Strong English verbal communication skills, including active listening
- Computer literate and proficient in typing
- Willing to work at during night shifts and extended hours
- Customer focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
- Pleasant disposition
- Excellent judgment skills
MGO - Head Office
Enterprise Systems Administrator – 1 Full-time Employees
Minimum Qualifications:
- Advanced knowledge with Systems Analysis and Design Proficiency
- Advanced knowledge with Network and Telephony Design and Management
- Basic knowledge for Database Administration and Programming and Development
- Good comprehension skills and can communicate well with team and other departments
- Good disposition towards work
- Can work with minimal supervision
- Very good Time Management
- Can work well in a team
- Proven ability to handle stress well and work under pressure
- Willing to work on shifts/graveyard hours
Functional Qualifications:
- Bachelor’s Degree in Computer Science or Electronics and Communications Engineering or other degree in Math and Sciences
- Minimum of two years work experience in I.T. with four years work experience as Information Specialist
- Ensures 24x7 ITS Service desk team is able to manage and consistently achieve the Service Level targets in I.T. Operations support
- Required Certification: Microsoft Certified Systems Administrator (Messaging) or Microsoft Certified Systems Administrator (Security) or an equivalent one year experience in Systems Administration
Enterprise Systems Security Engineer (Database and Operating System) – 1 Full-time Employees
Functional Qualifications:
- Bachelor’s Degree in Computer Engineering or any related 4-year course
- Minimum of one year work related experience
- Background on network and systems security standards (advantage not required)
Recruitment Manager – 1 Full-time Employees
Qualifications:
- Minimum 5 years experience in HR in a Call Center Industry, 2-3 years of which includes a supervisory or a senior role
- Mastery of Recruitment Management, interview/screening tools
- Training or presentation experience/Training/facilitation skills
- Ability to coach and motivate
- Proven ability to handle multiple priorities/ever changing work environment
- History of meeting tight deadlines and results oriented
- Demonstrated leadership skills
- Drive/manage change in operations environment including demonstrating to key stakeholders the value of pre-hire process improvements
- Apply assessment knowledge to create valid, fair pre-hire assessments that are resistant to manipulation
- Display expert understanding of the principles of psychometric theory, test development, and the links between assessments and employee performance
- Demonstrable ability to analyze current recruiting/selection practices and implement changes based on performance, site input, and client/program priorities
- Manage and motivate project staff composed of individuals from various client and project groups, representing various cultures
- Achieve results through cross-cultural and cross-department teams
- Communicate effectively, show sensitivity to cultural and political issues, and deal effectively with conflicts while maintaining a focus on results
- Interact well with others at varying organizational levels and represent in a professional manner with clients and outside organizations
- Adapt to rapidly changing business requirements and needs
- Demonstrable proficiency using Microsoft Office Suite, Statistical Package for the Social Sciences, and Microsoft Project
- Must possess excellent analytical and writing skills
- Must be able to maintain confidentiality, demonstrating integrity and ethical behavior
- Must be independent, flexible, creative, and motivated
- 50% + travel is required
- The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Domestically and internationally as needed to support clients/projects
HRIS Specialist– 1 Full-time Employees
Minimum Qualifications:
- Excellent oral and written communication skills
- Good comprehension skills
- Can follow detailed instructions to the dot
- Ability to good disposition towards work
- Can work with minimal supervision
- Very good Time Management
- Can work well in a team
- Proven ability to handle stress well and work under pressure
- Willing to work on shifting hours
- Willing to go around across different Ventus sites (For roll-out, implementation or troubleshooting concerns)
- Knowledgeable in HRPro (plus but not necessary)
- Able to analyze and resolve error/issues regarding HRPro
- Very good in Microsoft Visio
- Very Good in Microsoft Office specifically in Excel
